How Digital Downloads Work


How to Order

Ordering your digital wall art from Heartwoven Gifts is quick and easy. All our art prints are delivered as instant digital downloads, so you’ll have your artwork files immediately after purchase – no physical product will be shipped. Below is a step-by-step guide on completing your order, followed by important details about what you’ll receive and how to use your new digital art.

How It Works: From Purchase to Download

  1. Choose Your Art: Browse our collection and select the digital wall art prints you love. Add them to your cart.
  2. Secure Checkout: When you’re ready, proceed to checkout and complete your purchase. (No shipping address is needed for digital products.)
  3. Instant Download Link: After payment, you’ll receive an email with a download link. You can also find the link on the order confirmation page.
  4. Download Your Files: Click the link to download a compressed ZIP folder containing your artwork files. Save this folder to your computer or device.
  5. Unzip & Enjoy: Open (extract) the ZIP folder to find your high-resolution image files. Each file is clearly named with its size ratio. Now you’re ready to print your art and enjoy it!

What’s Included in Your Purchase

When you buy one of our printable art designs, you’ll receive high-resolution image files in multiple sizes to suit different frames and formats. Each artwork download includes:

  • JPEG and PDF files for the artwork in four standard aspect ratios: 2:3, 3:4, 4:5, and 11×14. This ensures you can print common sizes (for example, a 2:3 ratio file can print as 4″×6″, 8″×12″, 12″×18″, and more). The 11×14 inch file is provided as a popular standalone size.
  • Print-Ready Quality: All files are high-resolution (300 DPI) for crisp, clear printing even at large sizes. You can print them at home, at a local print shop, or through an online printing service.
  • Organized ZIP Folder: The files come neatly packaged in a single ZIP folder. Each filename includes the ratio or size (e.g., ArtName_2x3.jpg) so you can easily identify which file to use for your desired print dimensions.

Please note, these are digital files only — you will not receive a physical print in the mail.

Printing Your Artwork

Printing and displaying your new art is the fun part! You have the freedom to print your purchased files any way you prefer for personal use:

  • Print at Home: Simply use your home printer with quality paper or cardstock. Choose the file that matches the paper size you want to print (or a larger file if you plan to scale down).
  • Local Print Shop: For larger sizes or professional quality, you can transfer the files to a USB drive (or email them) and take them to a local print shop or office supply store. They can handle large-format printing and various paper types.
  • Online Printing Services: You may also upload the files to trusted online printing services (e.g., Staples, Shutterfly, Vistaprint, etc.). They can print and even frame the art for you, if desired.

Feel free to print multiple copies for yourself over time. Many customers print a design more than once to use in different rooms or seasonal decor swaps. You can even frame a print to give as a personal gift to a friend or family member. Our high-quality files will produce beautiful results at a range of sizes, so you can enjoy your art wherever you choose to display it.

(Tip: For best results, use good quality paper and adjust your print settings to the highest quality. Colors may vary slightly from screen to print, so we recommend printing a small test page if you’re concerned about color accuracy.)

Returns & Refunds

Because our products are digital files, all sales are final. Once you have access to the artwork files, we cannot accept returns, exchanges, or offer refunds.

Thank you for understanding the unique nature of digital products.

Rest assured, if you run into any technical issues with your download or the files (for example, trouble downloading, a corrupted file, etc.), we’re here to help. Simply reach out to us, and we will do our best to resolve the problem so you can fully enjoy your purchase.

Usage Guidelines & Copyright (What you can and can’t do)

We want you to love and enjoy your new art for a long time! When you purchase a digital print from us, you’re receiving a personal-use license. This means:

  • ✅ Permitted Use: You may print the artwork as many times as you like for your own personal use. Display it in your home, decorate your office or business space, or include it in your personal craft or décor projects. It’s even okay to print and frame it as a gift for someone special. We encourage you to make the most of the art in your own space.
  • ⛔ Not Permitted: Please do not resell, redistribute, or share the digital files in any form. This includes uploading the files to any website or marketplace (such as Etsy, Redbubble, or print-on-demand services) or giving the files away to others. You also may not sell physical prints of the artwork or use the design commercially on products for sale. The artwork is for your use only and is protected by copyright. Thank you for respecting our creative work.

In short, enjoy your digital art to beautify your world, but please keep the files to yourself. By following these guidelines, you help support independent artists and allow us to continue creating lovely designs for you and others. 💖

✨ Have questions or need help? We’re here for you. If you have any questions about the ordering process or encounter any issues, please don’t hesitate to contact us (or visit our Contact Us page). We’re always happy to assist and want to ensure you have a wonderful experience with our art. Happy printing!